Returns policy

 All products must be returned within 14 - bussiness days. to return your items please send them, in the original, unworn or unesed , with tags, and in its original packing. 

All items must be returned, along with the invoice and the return form. The processing a return takes 5 to 10 bussiness days. Shipping costs are non - refundable. 

We dont cover the shipping costs of returning your goods.

Any products purchased in the sale cannot be returnedonly, but can be exchange for onother size if is available. Please order carefully to be sure you get products that are right for you.

To return your item(s) send a e-mail to rafaelloborello@gmail.com

 

 Damages and Issues:

In the event that you receive a defective or demanded item, or if you receive the wrong item, please inspect your order upon receipt and contact us immediately. We Will work with you to evaluate the issue and make it right.

 

False Chargebacks:

Please note that false chargebacks are not allowed and will result in action being taken against the customer. We reserve the right to refuse service to anyone who files a false chargeback.

 If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us at Rafaelloborello@gmail.com. We are always here to help and answer any questions you may have. Thank you for choosing Rafaello Borello.