Returns policy

Returns policy

Items can be returned within 14 business days in their original condition,  work, and with tags atrações. 

Include the invoice and return form with your package. Processing takes 5– 10 Business days. 
 
Shipping  Costa are non - Refundable.

Costomers are responsible for return shipping.

sale items Cannot be refunded, but may be exchanged for another size if available.  

For all return requests, please reach out to us by e-mail at 

rafaelloborello5@gmail.com  Before sending your item(S) back.

Defective or Incorrect Items

If you receive a defective or incorret item, please inspect your order upon delivery and contact is immediately. We’ll review the issue and make it right as quicky as possible. 

False Chargebacks

Submitting false chargebacks is strictly prohibited and will result in legal action. We reserve the refuse service to any customer who files a fraudulent claim.

If you have any questions or concerns regarding our refund policy, please contact us at Rafaelloborello5@gmail.com.

Our team is here to help and ensure a fair experience for every customer. 
Thank you for choosing Rafaello Borello.